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Contact details

Address
Unit 14 Alnat Business Park,
Lindale, Cumbria, LA11 6PQ
Office hours
Mon – Fri, 8:30am – 5:00pm
Visiting us? Unit 14 Alnat Business Park, Lindale, Cumbria, LA11 6PQ Get directions in Google Maps (opens in a new tab)
Before you get in touch

Common questions

Will I qualify for a grant towards a heat pump?

Most homes replacing a fossil fuel boiler (oil, LPG or older gas systems) with an air source heat pump are eligible for the Boiler Upgrade Scheme, which currently offers a fixed grant towards the cost. We'll check your eligibility as part of the free site survey and handle the paperwork if you qualify.

Do I need to replace my radiators for a heat pump?

Sometimes, but not always. Heat pumps run at lower flow temperatures than a gas boiler, so some radiators need upsizing to keep rooms comfortable. We size this properly against a heat-loss survey rather than assuming — many well-insulated homes need little or no radiator work.

How long does a typical installation take?

A domestic air source heat pump or pellet stove is usually a 1–3 day install once survey and design work is complete. Larger systems — pellet boilers, solar PV arrays, or commercial multi-technology projects — can take longer depending on scope. We'll give you a clear timeline before work starts.

Can I finance the cost of a system?

We can talk through the options available at the time, including how grant funding reduces the upfront cost. Get in touch and we'll go through the real numbers for your property rather than generic figures.

What happens after the installation is complete?

We talk you through the controls at handover, complete all the compliance paperwork (including building regulations notices where applicable), and offer ongoing servicing afterwards — we don't disappear once the invoice is paid.

Do you cover my area?

We're based in Lindale, Cumbria and cover Cumbria and the wider North West for most projects. If you're just outside this area, get in touch — we still may be able to help, particularly for larger commercial work.

HETAS RegisteredSolid & biomass fuel
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